Custom Pet Photo Memorial Ornament I Wish The Rainbow Bridge Has Visiting Hours

Total time=Order processing time + Delivery time

Order processing time: 3-5 business days

Delivery time (US): 10-15 business days

Overseas transportation (excluding the US): 15-20 business days

Canadian time: 20-25 business days (Due to the COVID-19 epidemic, the Canadian customs clearance time has been lengthened, so the delivery time in Canada is expected to increase by 5 working days compared with other countries)

Due to the epidemic (COVID-19), delivery time might be delayed.

These cycles are averages.

Because of some factors that cannot be resisted, different projects may require different time, and the final arrival cycle is actually based on reality.

But please don't worry, the sooner you order, the faster the delivery will be.

Eligible for return: Wrong or damaged item.

Return within 7 days after you receive your items.

Refund & Exchange issued within 7 business days.

Customer's address is not detailed, leading to the items be returned to us, 30% partial refund. If the items has been delivered to its place, the customer did not receive it. Please contact the local post office . If still no result, 30% partial refund.

If you didn't get a reply from us after sending your email, the reason may be:
a. It came to our spam folder, so we didn't see it.
b. We replied you but the message has been blocked to your spam folder.
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