1) Custom craft: engraved
2) Product material: stainless steel
3) Product size: 12oz
4) BPA-FREE, Non Toxic
5) Double wall vacuum insulated for hot and cold liquids
6) Handmade item, Hand wash.
Total time=Order processing time + Delivery time
Order processing time: 3-5 business days
Delivery time (US): 10-15 business days
Overseas transportation (excluding the US): 15-20 business days
Canadian time: 20-25 business days (Due to the COVID-19 epidemic, the Canadian customs clearance time has been lengthened, so the delivery time in Canada is expected to increase by 5 working days compared with other countries)
Due to the epidemic (COVID-19), delivery time might be delayed.
These cycles are averages.
Because of some factors that cannot be resisted, different projects may require different time, and the final arrival cycle is actually based on reality.
But please don't worry, the sooner you order, the faster the delivery will be.
Eligible for return: Wrong or damaged item.
Return within 7 days after you receive your items.
Refund & Exchange issued within 14 business days.
Customer's address is not detailed, leading to the items be returned to us, 50% partial refund. If the items has been delivered to its place, the customer did not receive it. Please contact the local post office . If still no result, 30% partial refund.
If you didn't get a reply from us after sending your email, the reason may be:
a. It came to our spam folder, so we didn't see it.
b. We replied you but the message has been blocked to your spam folder.
Whatever, please contact us by Facebook Messenger asap, our Facebook is:GiftsCheer or click here: